What is the Student Performance feature designed to accomplish?

The Student Performance feature helps institutes manage and share examination-related information in one place. It enables easy access to exam schedules, test results, and scorecards, ensuring clear visibility for students, parents, and teachers.

What performance data does Classpro track?

Classpro tracks test scores, topic-wise strengths and gaps, attendance impact, performance trends over time, and overall academic progress.

Can parents and students view performance reports?

They can. Reports are available anytime through the student and parent app, and can also be accessed via web login, ensuring parents and students stay aligned on progress.

Does Classpro support custom grading systems?

No. Classpro follows a standard grading structure based on marks and rank. Custom grading systems or institute-specific evaluation patterns are not supported.

How does this improve student results?

By identifying learning gaps early, teachers can take targeted corrective action instead of reacting after poor exam outcomes.

Can parents track their child’s progress over multiple tests?

Yes. Parents can view performance across multiple tests through the app or web login, making it easy to track improvement over time.

Enquiries & Lead Management

This feature helps coaching institutes capture, organise, and track every enquiry from first contact to admission. It ensures no lead is forgotten, follow-ups happen on time, and counsellors always know exactly who to speak to next.

Visibility

All enquiries are organised in one place with clear status, priority, and next steps.

Accountability

Each lead is assigned to a counsellor, ensuring clear ownership and timely, consistent follow-ups.

Higher Conversions

Structured lead tracking and timely follow-ups help convert more enquiries into confirmed admissions.

Capture & Manage Enquiries

Multiple Entry Options

Enquiries can be imported from excel sheets or added manually by the admin or counselling team, keeping all leads in one central place.

Centralised Lead Records

All enquiry details, including student information, course interest, source, and contact history, are stored in a single, organised system.

Real-Time Visibility

Admins and counsellors can instantly view new, pending, or follow-up enquiries without switching between registers or spreadsheets.

Track Lead Follow-Ups

Follow-Up Scheduling

Every lead can be assigned follow-up dates so counsellors know exactly when to call, message, or reconnect.

Status Tracking

Enquiries can be marked as new, contacted, interested, not interested, or converted, giving a clear view of where each enquiry stands.

Missed Lead Prevention

The system ensures no enquiry slips through the cracks by keeping all follow-ups visible and actionable.

Counsellor Assignment

Assign Leads to Counsellors

Enquiries can be assigned to specific counsellors, creating clear ownership and accountability.

Performance Clarity

Admins can easily track which counsellors are handling which leads and how effectively they are being followed up.

Lead Segmentation & Prioritisation

Smart Lead Segmentation

Enquiries can be grouped based on course interest, enquiry source, priority level, or follow-up status.

Focused Follow-Ups

Segmentation helps counsellors focus on high-intent and time-sensitive leads first, improving conversion chances.

Clear Visual Overview

Segmented views provide a clear snapshot of enquiry trends, lead quality, and follow-up progress.

Frequently asked
questions

Enquiries and Lead Management in Classpro helps coaching institutes capture, track, and manage all student enquiries in one central system. It ensures timely follow-ups, clear counsellor ownership, and better enquiry-to-admission conversions.

Yes. Classpro allows coaching institutes to import enquiries from external sources and manually add sources, walk-in enquiries, calls, or online enquiries, ensuring no lead is missed.

Classpro tracks follow-up dates, lead status, and communication history for every enquiry. Counsellors and admins can easily see pending follow-ups and take action on time.

Yes. Classpro allows leads to be segmented by course interest, enquiry stage, source, or priority. This helps counselling teams focus on high-intent enquiries first.

By combining centralised tracking, counsellor accountability, and timely follow-ups, Classpro helps coaching institutes respond faster and convert more enquiries into confirmed admissions.

Yes. Classpro is designed to handle large enquiry volumes during peak admission periods while maintaining visibility, organisation, and follow-up control.